Service and Support

Our Service Desk and Network Operations Center (NOC) centralize the management of incidents and service requests, guaranteeing efficient service to our customers. The NOC provides early detection and proactive resolution of problems, ensuring trouble-free operation.


SKU 5.17 PS-SF-STANDAR Category


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  • Solve your doubts with us
  • Free quote

More Characteristics

  1. High Network Availability.
  2. High Reliability that the service will always be in operation.
  3. Cost Optimization.
  4. Optimization in times.
  5. Security in that your assets are not vulnerable to a cyber attack

Network Monitoring

  1. Prevention of incidents and detection of problems.
  2. Timely response to network problems.
  3. Performance, quality, optimization and availability reports.
  4. Notification of possible problems.

Security

  1. Detection of problems and intrusions in the network.
  2. Cybersecurity threat analysis.
  3. Timely response to network and cybersecurity problems.
  4. Threat and vulnerability reports.
  5. Management of patches, updates and security on end devices.

Benefits

  • • High network availability.
  • • High reliability in that the service will always be in operation.
  • • Cost optimization.
  • • Time optimization.
  • • Security that your assets are not vulnerable to a cyber attack.

Part Number:

5.17 PS-SF-STANDAR: Póliza anual estándar de Smartflow® para cualquiera de sus módulos.
5.17 PS-SF-MON-NOC: Servicio anual de supervisión NOC (Network Operation Center) para un módulo Smartflow®.
5.17 PS-ESP-SF-HR: Servicio especializado por horas a cargo de un ingeniero especializado en módulos Smartflow®, no incluye gastos de desplazamiento.
5.17 PS-ESP-TEL-HR: Servicio especializado por horas de un ingeniero especializado en LAN, WAN, VLAN, LTE 4G-5G,
no incluye gastos de desplazamiento.
5.17 PS-ESP-LF-HR: Servicio especializado por horas de un ingeniero especializado en sistemas leaky feeder,
no incluye gastos de desplazamiento.

BECKER LASEC

Leaders in technology for the mining sector around the world.

Location

Ciudad Gobierno. Parque de Ciencia y Tecnología QUANTUM, Calle Lasec 201 Col, 98160 Zacatecas, Zac.

Contact

mesadeayuda@lasec.com.mx

(+52) 492-194-5040

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